Frequently Asked Questions

What products does Urbanique sell?

Urbanique offers a wide range of premium drinkware and tableware including ceramic and glass coffee mugs, tea cups, tea sets, sippers, tumblers, platters, bowls, wine glasses, cutlery, and other ceramic products designed for everyday use or gifting.

Are Urbanique products suitable for gifting?

Yes! Urbanique’s aesthetic mugs, elegant tea sets, and stylish wine glasses make perfect gifts for birthdays, weddings, housewarmings, or festive occasions. Many of our items are curated to create a memorable unboxing experience.

Can I place bulk orders on Urbanique?

Absolutely. Urbanique accepts bulk orders for personal, corporate, or event purposes, offering a range of products suitable for gifting or large gatherings. Contact us for custom orders and pricing.

Do you ship across India?

Yes, we ship all over India. Currently, we do not provide international shipping.

Is shipping free?

Absolutely! We provide free shipping on all orders across India.

Do you offer Cash on Delivery (COD)?

Yes, we accept Cash on Delivery (COD) as a payment option for all orders.

What is your return policy?

We offer a 5-day return policy on all products. If you are not satisfied with your order, you can request a return within 5 days of delivery. The product must be unused, in original condition, and with all tags/packaging intact.

How long will my order take to arrive?

Your order will typically be delivered within 5–7 business days, depending on your location in India.

How can I contact Urbanique customer support?

For any queries, assistance, or feedback, you can email us at urbaniqueindia@gmail.com. Our support team will get back to you within 24–48 hours.